All orders will ship within 3-5 business days from the date of payment. All packages will be sent via USPS. When shipping overseas, customs can delay packages by up to 6 weeks. This doesn’t happen often, but it can happen.
All orders are sent via standard mail, unless noted otherwise. Notify the seller prior to making the purchase, if priority or first class mail is preferred.
If the shipping address is different from the address provided through Etsy or PayPal, please contact the seller prior to payment. If the Etsy and PayPal addresses are different, and no special instruction has been provided, OLIVESandPEARLS will send the order to the address provided through Etsy.
Refunds and Exchanges
I’m sorry but at this time OLIVESandPEARLS cannot accept refunds or exchanges, please purchase seriously.
All orders are shipped within 48 hours Monday – Friday 8am – 5pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.